Privacy Policy, Terms, Conditions and Disclaimer


Privacy Policy

This Privacy Policy sets out the basis on which Sandy Newbigging (Director of Sutratman Ltd and Mindbodyco Ltd) , will process any personal data we collect from you, or which you provide to us, in the course of using our sites ("site) and Sandy's other linked websites and . For the purpose of the Data Protection Act 1998 we are the data controller.

Your privacy is extremely important to Sandy C. Newbigging.  This privacy statement provides information about the personal information that we collect, and the ways in which Sandy C. Newbigging uses that personal information. 

When do we collect information?

When you subscribe to our newsletter or register for our services - online webinar, course, coaching or during certain promotions when you are invited to provide your name and email address in order to receive a gift. 

What information do we collect?

When placing an order or filling out a form on our site, as appropriate, you may be asked to enter your name, postal address, telephone number or email address. You may, however, visit our site anonymously.

What do we use your information for?

Any information we collect from you may be used in the following ways:

  • To send periodic emails - mainly - newsletter updates. The email address you provide for order processing may be used to send you information and updates pertaining to your order, as well as timely company news and announcements regarding related products and services. Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.To personalize your experience, your information helps us to better respond to your individual needs.

  • To improve our website. We strive to improve our website offerings based on the information and feedback we receive from you.

  • To improve customer service. Your information helps us to more efficiently respond to your customer service requests and support needs.

  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

  • To administer a contest, promotion, survey, or other site feature.

How do we protect your information?

Sandy C. Newbigging implements a variety of security measures to maintain the safety of your personal information. Our email mailing list is held inside MailChimp. If a form is submitted then a copy of the form is held within Sandy's email system so that we can contact you about your order. Only Sandy and his personal assistant have access to any information provided and everything is password protected. 

Do we disclose any information to outside parties?

No. Never. Sandy C. Newbigging does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our Privacy Policy. You are invited to agree to our policies before submitting any information. When you register to receive my newsletter updates, you consent to receive newsletter updates from me.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page. This policy was last modified on 18/05/2018. 

Contacting Us

If there are any questions regarding this Privacy Policy you can write to us via email

Membership / Refunds / Unsubscribing

CALM CLAN is a monthly membership site with a free 30 day trial period. If you unsubscribe within your first 30 days then no payment will be taken from your credit/debit/paypal account. After your 30 day trial period ends, you will be automatically charged a monthly membership fee until you unsubscribe. Members are responsible for managing their own account. You cannot cancel your membership via the website contact form or by email. If you want to stop having access to the Calm Clan, log in and click on your name in the above menu, then click on 'My Profile' in the pop-up window and 'Cancel Subscription'. We hope you decide to stay with us and make the most of all that's on offer here. 

No refunds are offered if members didn't realise they were subscribed or on unused proportions of any given month. So if, for example, you are charged on the first day of the month and then decide to cancel your membership before the end of the month, no partial refunds on the unused days is available. You are however still able to have full access to the Calm Clan until the end of your payment period.  

* As a Standard or Premium member, you will be added to our mailing list so we can keep you up-to-date with the monthly live broadcast schedule and recently added resources. Unsubscribing from the newsletter will not cancel your membership. If you ever want to unsubscribe, please log into the Calm Clan website using your username and password, where you will find the 'Cancel Subscription' option in the My Profile area. Thanks!


The information with this website or online courses, techniques and exercises provided within these free and paid resources and products are for educational purposes only. Do not use the techniques or exercises contained within some of these products whilst driving or operating machinery, or if you suffer from epilepsy, clinical depression or any other nervous or psychiatric conditions. The information provided is not a substitute for proper medical advice. If in doubt, please consult your doctor or licensed medical practitioner.

Any decision you make having received any of Sandy Newbigging's products or services are your own and you remain wholly responsible for any decisions and actions you take.

Health Policy

You are only allowed to attend our clinic, training course/workshop or retreat if you are of good enough health to get to and from the location without support and look after yourself during your time with us. No claims are being made that our methods can heal physical conditions. Our clinics, courses, retreats or products should not substitute for the advice and treatment of a physician, doctor or other licensed health-care professional.

Refunds for Talks, Courses, Coaching and Retreats

Sandy's clinic and coaching packages are mainly done online using Skype.  Please do not book unless you are willing to meet Sandy via Skype for some or all of your consultations.  

When Sandy agrees to work with a coaching client he commits to the full package and will work with you to ensure all of your sessions take place within a reasonable period of time.  No refunds (including partial refunds) are available for unused sessions if you change your mind, life gets busy, you decide you don't want to use Skype, or you decide you do not want to continue with your coaching package for any other reason.  It is in your best interest to finish the coaching package that you begin - so Sandy does not encourage quitting before your work with him is complete.  Coaching packages must be completed within 12 months of purchase date. 

Clinic attendance cancellations made less than 48 hours before the session date and time may be charged. 

Due to financial commitment made by Sandy Newbigging when running events, refund amounts reduce the closer you get to the commencement of the event:

  • Cancellations made 90 or more days prior to training start
    date are given a full refund

  • Cancellations made between 89 and 60 days prior to training
    start date are given a 75% refund

  • Cancellations made between 59 and 30 days prior to training
    start date are given a 50% refund

  • Cancellations made between 29 and 15 days prior to training
    start date are given a 25% refund

  • Cancellations made between 14 and 0 days prior to training
    start date are not eligible for refund

Co-Coaching Network

Participation in the Co-Coaching Network is completely voluntary, under your own free will and at your own risk. The Co-Coaching Network (available to Calm Clan Premium Members) is not a replacement for professional help. If you are struggling with any serious personal issues and/or conditions, you should work with a qualified doctor, counsellor, psychologist or healthcare professional. Do not use this network if you are suffering from any mental, emotional or physical conditions that require specialist treatment. Do not use this network if you have experienced trauma in your past that may come up during a Co-Coaching session.

Participants of this network are not trained or qualified professionals. The Co-Coaching Network is offered as an opportunity to understand the different Calmology techniques. The Co-Coaching Network is for practicing the techniques on issues that don't require professional help and for deepening your personal benefits and understanding. Please do not use non-Calmology techniques within this network. Sandy Newbigging shall not be liable for any indirect or consequential loss sustained by you or any third part arising, or in connection with, you practicing the techniques shared within the Calm Clan or Co-Coaching Network.

* The Co-Coaching Network is a personal development tool and not a replacement for appropriate professional support. If you are struggling with any serious personal issues and/or health conditions, please work with a qualified Calmologist, doctor, counsellor, psychologist or healthcare professional as your circumstances require. If you are unsure if it is appropriate for you, please get in touch.

Bookings and Payments with 3rd Party Practitioners

Bookings for clinics are taken care of by the individual Mind Detox Practitioner / Mind Calm Coach. Please contact your preferred Practitioner/Coach directly via the contact details provided. Please also contact your preferred Practitioner/Coach with any questions you may have in relation to clinic locations, dates, prices and payments. Payments are made directly to your chosen Practitioner/Coach. To guarantee your place, please provide the full balance (or deposit if stated) prior to your consultation (unless otherwise directed by your Practitioner).


I understand that using the Mind Detox Method (MDM), Mind Calm Meditation (MCM) or any advice or technique shared by Sandy C. Newbigging is completely voluntary, under my own free will and at my own risk.

I also understand that no assurance guaranteeing my safety is being made and I agree to hold SANDY NEWBIGGING, SUTRATMAN LTD, MINDBODYCO LTD, MIND DETOX ACADEMY, AMAZING NOW, ASCENSION MEDITATION (AM), MIND DETOX METHOD (MDM), MIND CALM MEDITATION (MCM), the sponsors, facilitators, organisers and property owners completely harmless of all liability if I sustain any injury (except for any injury which is caused by SANDY NEWBIGGING’s negligence or fraud or the negligence or fraud of any other party listed above). By agreeing to this waiver, I agree to assume full responsibility for any injury or injuries, physical, emotional and mental, that I may sustain when using MDM, MCM or AM which is not caused by SANDY NEWBIGGING’s negligence or fraud (or the negligence or fraud of any other party listed above).

I also understand that SANDY NEWBIGGING shall not be liable to me, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or for any indirect or consequential loss sustained by me or any third party arising under, or in connection with, me practising the Mind Detox Method, Mind Calm Meditation or Ascension Meditation. However, nothing in this Disclaimer shall limit or exclude SANDY NEWBIGGING’s liability for death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors or for fraud or fraudulent misrepresentation.